Mental Health Support Contacts


The Campaign Against Living Miserably (CALM) is leading a movement against suicide.

0800 58 58 58

5pm-Midnight (There is a Webchat)

Anyone can hit crisis point. CALM run a free and confidential helpline and webchat – 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems. We support those bereaved by suicide, through the Support After Suicide Partnership (SASP)

Papyrus UK

Prevention of young suicide

0800 068 41 41

Papyrus work with people under 35 who are having suicidal feelings and with anyone who is worried about someone under 35.

Their helpline is open 10am – 10pm in the week and between 2pm and 10pm at weekends and bank holidays.


Whatever you're going through, a Samaritan will face it with you. 24 hours a day, 365 days a year. 

116 123


Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline. Every six seconds, Samaritans answer a call for help.

They are there, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

Samaritans is not only for the moment of crisis, and are also taking action to prevent the crisis.

They give people ways to cope and the skills to be there for others and encourage, promote and celebrate those moments of connection between people that can save lives.

They offer listening and support to people and communities in times of need.


Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text 85258

Shout is powered by a team of volunteers, who are at the heart of the service. They take people from crisis to calm every single day.

Shout exists in the US as ‘Crisis Text Line’, but this is the first time the tried and tested technology has come to the UK.

The anonymised data collated gives them unique insights into mental health trends to help improve people’s lives.

Rethink Mental Illness

Rethink improve the lives of people severely affected by mental illness through their network of local groups and services, expert information and successful campaigning.

Their goal is to make sure everyone affected by severe mental illness has a good quality of life.

Sane Line

0300 304 7000


SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. They are open every day of the year from 4.30pm to 10.30pm on 0300 304 7000.

Their helpline is there to support you when you feel you have reached a moment of crisis. That moment of crisis is different for everybody – some people can reach that point daily, and for some people it is a rare occurrence.

Their helpline volunteers are empathic and non-judgemental, providing a space and time for you to talk about your mental health, or the mental health of someone close to you.

The helpline is a confidential service for those aged 16 or over. 

Anybody is welcome to call if you need to talk, or want support

The Mix

Crisis text message service: Text THEMIX to 85258

Webchat (4pm - 11pm, 7 days a week)

Aimed at people under 25. Their helpline is open between 4pm and 11pm, 7 days a week. They also run a crisis text service which is open 24 hours a day, 7 days a week.


If you need help for a mental health crisis, emergency or breakdown, you should get immediate expert advice and assessment.

Call 111 and press option 2

Other NHS options:

You can:

If you or the person you know is at risk of suicide or harming myself or others but I am unlikely to act on my feelings right now. Who can I contact? 

You can contact:

Your local NHS crisis team. The crisis team support people who are in a mental health crisis and need urgent help.  You might need a medical or social care professional to refer you to the team. But you can ask the team about this if you aren’t sure. Sometimes you can refer yourself.  You can find details of your local crisis team by putting the following into an internet search engine, “[Name of county, city, town or London borough] crisis team.” Or you can ask your GP surgery or call NHS 111